Destination Management      

It is a common colloquialism in many areas of service that "the customer is always right". At St. James Travel & Tours we differ slightly, and as we're sure this confession may be met with raised eyebrows, we'll explain why.

The very reason our clients seek out the services of a destination management company is to gain the experience, expertise and in-depth local knowledge about a destination that the DMC can offer. Whether it's the individual traveller, Tour Operator, Incentive House or Corporate Client - when our clients provide us with their plans of what they envision for their guests, it is our job to manage not only the finer details, but the entire process to ensure its success. While we will do everything possible to exceed their expectations and satisfy their every destination need, we will also provide our objective opinion on those elements that can make or break their stay. We know they expect no less of our consultation.

Our clients can be certain that we will work with them closely to perfect every aspect of their trip and provide creative solutions when needed, without compromising our or their standards of excellence.

St. James Travel & Tours maintains secure relationships with our industry partners and hospitality vendors within and outside the region. This is to provide increased value and the most professional services available.

Our highly trained, friendly, bilingual staff will ensure you and your clients' comfort. Our packages include but are not limited to:

• Personalised Airport Meet-and-Greet Service
• Luxury limo, taxi, van and coach transfers
• Hotel/Villa Recommendations
• Uniformed Representatives
• Bilingual Team Members
• Welcome Packages
• Tours and Excursions
• Car Rentals
• Customised Client Services
• Reconfirmation of Flights
• 24 hour availability

 

St James Travel & Tours: Destination Management
Viator