Kudos
Here are just a few thoughts from some of our customers . . .
"Thank you so very much for everything you did for our Ambassador group in Barbados. Everyone had the most amazing time and were very impressed with their VIP arrival not to mention the fantastic and perfectly organised transfers throughout the trip.
I also can’t thank you enough for lunch at Latitudes. It was a lovely location and the perfect spot and exactly what we had in mind for the day. Such a kind thing for you to do J.
We are very proud to be working with St James Travel and Tours.
Hope to see you both again in the future.
Kind regards
Jayne O'Gorman - Azure Collection"
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"We would like to send you this e-mail to express our thanks for the time we spent in Antigua and felt we needed to commend your resort rep Laurie Laville who made our stay there a memorable one. We found her to be a joy to deal with everyday, her warm smile and friendly greetings were the highlight of our mornings. As someone who is in the customer service industry it was a pleasure to see someone who enjoys their work as much as she does and would hope that this doesn't go unrewarded or unnoticed. Thank-you again for a great stay and we look forward to seeing Laurie again on our next visit to your beautiful island.
Sincerely,
Robert & Jo-Anne Grey"
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"...Caribtours is delighted to have enjoyed a long and prosperous relationship with St. James Travel (&) Tours. We are continuously impressed by their attention to detail and thoughtfulness in how they deal with our clients - it is reassuring also to know that we have the back up of the St. James team [not only] in Barbados but in the rest of the Caribbean. We look forward to many more years working together..."
- Paul Cleary, Managing Director, Caribtours Ltd.
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"Hi Laurie,
It's been 4 months since we were in your great company and we have not had
the courtesy to email you and your boss( who personally came to say goodbye
at departures just as she had welcomed us!) You love people and your
sincerity shines through very thin that you do whilst at work. Thank you and
God bless you for making our holiday soooooooo magical!
Love and all the best wishes
Laura and Robin Bell"
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"St. James Travel (& Tours) has been the face of Kuoni in Barbados for nearly 20 years. More recently, this coverage has extended into the islands of Antigua and Grenada. Our successful partnership is based on professionalism, trust and friendship and our common aim is to provide the highest level of service and support for every single Kuoni client holidaying on these beautiful islands. We have the utmost confidence in entrusting the care of our clients into St. James Travel's hands."
- Wendy Kenneally, Vice President Purchasing & Customer Experience, Kuoni Travel Ltd.
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"I would just like to say thank you to Wistell for looking after us so well. We booked and made several enquiries with her and she always delivered.
We had a wonderful 2 week holiday at Coyaba Beach Resort and thanks to Wistell and wonderful time enjoying the tours we booked with her.
Once again many thanks for all your help Wistell and wishing you good luck in the seasons to follow.
Hope to see you again
Regards
Hilda and Jeff Marriott"________________________________________________________
"Congratulations to you and your staff for having 0 customer complaints in 2013!! That makes it the second year in a row!
I appreciate all the hard work you do for our mutual clients by providing excellent customer service. Thank you for you continued support and partnership with MLT.
Thanks!
Shanna Wiles, Associate Destination Manager, MLT Vacations"
